Analytics and Reporting: How to define metrics that actually mean something to your bottom line.
We hosted a webinar on January 25, 2011, with presenters Chris Knoch and Kyle Grant. You can view the webinar online now. For the Flash-challenged crowd (iPad, iPhone), you can get the podcast version. Analytics and Reporting Webinar Chris set the stage by describing two main situations for direct marketing: 1. Unlimited Budget: Set target ROI/CPA and maximize order volume or revenue 2. Limited Budget: Spend entire budget at best possible ROI/CPA In both cases, there is a need to determine the “true” ROI. This can be particularly challenging in a situation where, for example, the sale started online but [...]
